Patient Service Associate (Full-Time Temporary)
3.
3 Waterbury, CT Waterbury, CT Temporary Full-time Temporary Full-time From $17.
50 an hour From $17.
50 an hour 6 days ago 6 days ago 6 days ago This is a full-time, temporary position with the potential of full-time, permanent employment in the future.
The Patient Service Associate (PSA) works closely with patients and clinical teams to create positive patient experiences in support of StayWell Health Center's (StayWell) mission delivering high quality comprehensive services.
The Patient Service Associate will welcome patients in a professional and respectful manner, assisting in the registration process, facilitating exceptional patient access to care.
Some responsibilities of this full time, temporary position include:
Greets visitors to determine reason for visit and destination, directing guests to sign-in and issues visitor passes when required Delivers and demonstrates a high level of customer service to communicate in a positive, professional and effective manner with clients, staff and external customers Answers incoming external and internal calls promptly with a positive and professional manner, assessing the needs of the caller and facilitating resolutions Facilitates patient flow utilizing the practice management system to register, verify visit information, check-in and check-out, and communicate with clinical staff to ensure timely patient visits Explains financial responsibilities to patients and collects co-payments, payments, and outstanding balances for rendered services.
Prepares and balances collections for deposit daily Supports patients in the completion of appropriate forms and reviews for accuracy and completeness Accurately enters and updates demographic, UDS, and payer data in practice management system and scans all required documentation efficiently and timely Collection and verification of insurance coverage and payer eligibility Answers questions about StayWell and informs patients about all available services while facilitating internal referrals across departments
Qualifications:
High School Diploma or equivalent Minimum one year experience working in a community health center and/or healthcare office setting Bilingual fluency preferred, not required KNOWLEDGE, SKILLS, AND ABILITIES Requires ability to handle frequent patient contact in a courteous and helpful manner Ability to clearly communicate verbally and in writing Ability to apply good judgment in handling patient concerns and interacting with patients from diverse cultures and backgrounds Ability to establish and maintain effective working relationships with patients, physicians, and other employees Computer proficiency including Microsoft Office Suite and the ability to learn new programs Ability to demonstrate initiative, dependability and promptness Job Types:
Full-time, Temporary Pay:
From $17.
50 per hour
Benefits:
Employee assistance program Schedule:
8 hour shift Application Question(s):
Do you have an unrestricted, valid Connecticut driver's license and a reliable vehicle or consistent and reliable transportation? Education:
High school or equivalent (Required)
Experience:
community health center and/or healthcare office setting:
1 year (Required) Language:
Spanish (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
3 Waterbury, CT Waterbury, CT Temporary Full-time Temporary Full-time From $17.
50 an hour From $17.
50 an hour 6 days ago 6 days ago 6 days ago This is a full-time, temporary position with the potential of full-time, permanent employment in the future.
The Patient Service Associate (PSA) works closely with patients and clinical teams to create positive patient experiences in support of StayWell Health Center's (StayWell) mission delivering high quality comprehensive services.
The Patient Service Associate will welcome patients in a professional and respectful manner, assisting in the registration process, facilitating exceptional patient access to care.
Some responsibilities of this full time, temporary position include:
Greets visitors to determine reason for visit and destination, directing guests to sign-in and issues visitor passes when required Delivers and demonstrates a high level of customer service to communicate in a positive, professional and effective manner with clients, staff and external customers Answers incoming external and internal calls promptly with a positive and professional manner, assessing the needs of the caller and facilitating resolutions Facilitates patient flow utilizing the practice management system to register, verify visit information, check-in and check-out, and communicate with clinical staff to ensure timely patient visits Explains financial responsibilities to patients and collects co-payments, payments, and outstanding balances for rendered services.
Prepares and balances collections for deposit daily Supports patients in the completion of appropriate forms and reviews for accuracy and completeness Accurately enters and updates demographic, UDS, and payer data in practice management system and scans all required documentation efficiently and timely Collection and verification of insurance coverage and payer eligibility Answers questions about StayWell and informs patients about all available services while facilitating internal referrals across departments
Qualifications:
High School Diploma or equivalent Minimum one year experience working in a community health center and/or healthcare office setting Bilingual fluency preferred, not required KNOWLEDGE, SKILLS, AND ABILITIES Requires ability to handle frequent patient contact in a courteous and helpful manner Ability to clearly communicate verbally and in writing Ability to apply good judgment in handling patient concerns and interacting with patients from diverse cultures and backgrounds Ability to establish and maintain effective working relationships with patients, physicians, and other employees Computer proficiency including Microsoft Office Suite and the ability to learn new programs Ability to demonstrate initiative, dependability and promptness Job Types:
Full-time, Temporary Pay:
From $17.
50 per hour
Benefits:
Employee assistance program Schedule:
8 hour shift Application Question(s):
Do you have an unrestricted, valid Connecticut driver's license and a reliable vehicle or consistent and reliable transportation? Education:
High school or equivalent (Required)
Experience:
community health center and/or healthcare office setting:
1 year (Required) Language:
Spanish (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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